Electric Scooter Share

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Latest Updates (09/23/21):

Request for Qualifications

During FY2022, the City is introducing more dockless shared mobility operators by opening up a Request for Qualifications. The City will be accepting applications for (1) e-scooter share service operator and one (1) e-bike share operator to participate in the pilot program and effectively provide shared micromobility services within an active urban environment. New operators are anticipated to begin service in November 20, 2021 through June 30, 2022. 

Interested micromobility operators shall download the RFQual package and submit their applications though PlanetBids. The RFQual is open on September 23, 2021 and all application shall be submitted no later than 3:00 pm (PST) on October 14, 2021.

Program Background

Culver City’s Electric Scooter Share Phase 1 Pilot Program first started in July 2018 and officially concluded on March 31st, 2020.

On March 18th, 2020, City Council authorized City Manager to finalize and approve the Operating Agreement with two operators. However, due to the impacts of the COVID-19 pandemic on the e-scooter share market, only one vendor, Wheels, entered into an OA with the City. Since then, Wheels has been the sole permitted operator and will continue to operate in Culver City in FY 2022 (July 2021 – June 2022). Through the RFQual process, the City seeks one (1) additional qualified e-scooter operator besides Wheels.

The Transportation Department is also working with Public Works Department on the adoption of Metro bike share program, anticipated to be implemented in the future, subject to public consultation and City Council action.  In the interim, City would also seeks one (1) private dockless e-bike operator to provide service in Fiscal Year 2022 through the RFQual.

Current Vendor

Riders may sit or stand on a Wheels vehicle. Among its features, Wheels offers self-sanitizing handlebars, a helmet, and a basket. Wheels also offers Wheels for All, a discount program for individuals enrolled in a state or federal assistance program.

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Wheels contact information

Please contact Wheels at (888) 240-7120 or support@wheels.co for questions and issues with their service or request for relocating their vehicles.ShowImage.png

Basic "Rules of the Road" for Scooter Riders                                                                                         

  • All riders must wear a helmet*                                                                                              
  • You must be minimum of 18 years old with valid Driver's License to operate a scooter                                                                           
  • Vehicles are to be ridden on streets, and where available, in bike lanes and bike paths
  • Riding on the sidewalk is strictly prohibited                                                                                                                                                 
  • Riding on streets with a speed limit greater than 25 miles per hour is prohibited, unless you are in a bike lane                                         637333002285070000.jpeg
  • Users shall ride responsibly                                                                                                                                                                          
  • Users shall yield to pedestrians
  • Vehicles must be parked in the permitted areas only
  • When riding on-street, follow the rules of the road, following all motor vehicle laws and applicable ordinances of the City
  • Vehicles are to stay to the right of street lanes and to yield the right of way to bicycles in bike lanes and on bike paths
  • Vehicles are not to be used for racing, “stunts”, or jumps

* The Wheels helmet locks into the rear fender of the vehicle, and riders will be able to unlock it for free via the app at the time of their ride. Once unlocked, the rider can adjust the fit and peel off a biodegradable headliner for a ready-to-use helmet.

Parking Guide for Scooter Riders

Scooters should be parked near public bike racks or accessible public locations that do not obstruct the sidewalk. Make sure scooters do not block driveways, doors, or other pathways. 

DO                                                                                                                                                      

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  • Park upright in the landscape/furniture zone of the sidewalk
  • Park beside a bicycle rack
  • Park in areas specifically designated for bicycle parking

DO NOT

  • Impede the regular flow of travel or ADA access
  • Block driveways or entryways
  • Block curb ramps or crosswalks
  • Park on private property, except as permitted by the property owner
  • Interfere with access to parked vehicles
  • Block access to parked vehicles, parking meters, or parking pay stations
  • Block access to bike racks or news racks
  • Block fire hydrants, call boxes, utility poles, or traffic signal cabinets

AVOID PARKING IN OR DIRECTLY NEXT TO:

  • Bus stop zones
  • Loading zones
  • Disabled parking zones
  • Benches, bus shelters, and transit information signs
  • Curb ramps
  • Entryways
  • Driveways

Frequently Asked Questions

I see someone acting recklessly on a scooter. What do I do?

If the public is not in immediate danger, please contact the scooter company. If someone on a scooter is threatening public safety, please dial 9-1-1.

A scooter is blocking the sidewalk, or otherwise parked incorrectly. What do I do?
Please contact the electric scooter operator(s). You can also roll the scooter to a safer location. There may be a beeping noise when you roll the scooter. The beeping will stop when the scooter is not in motion.

Someone parked a scooter in front of my home or business and I don’t want it there. What do I do?
Please contact the electric scooter operator(s). You can also roll the scooter to a different location. There may be a beeping noise when you roll the scooter. The beeping will stop when the scooter is not in motion.

Someone placed several lined-up scooters outside my home or business and I don't want them there. 
Please contact the electric scooter operator(s).

Why I can’t board the bus with scooters? Culver CityBus currently doesn’t allow non-foldable scooters to board the buses, as there is not enough space on the bus to place the scooters without falling and blocking access.

 
What are the Culver City streets where it is legal to ride?

Scooters may be ridden on streets with a speed limit of 25 miles per hour or less. Due to existing state law, on streets with a speed limit of more than 25 miles per hour, scooters may only ride in a bike lane. 

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Map of Culver City streets where electric scooter riding is prohibited. Click on the photo for a higher resolution image.

Additional Information

For email updates on the issue of scooter share policy in Culver City, please subscribe to email updates.

If you have questions, comments, or concerns about scooter share policy in Culver City, please contact the Culver City Transportation Department through Contact Culver City portal, submit your question or issues under the “Scooters” topic.

 

If you have questions, comments, or concerns about scooter share policy in Culver City, please contact the Culver City Transportation Department through Contact Culver City portal, submit your question or issues under the “Scooters” topic or call us at (310) 253-6500

For email updates regarding micromobility in Culver City, please subscribe to email updates.