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Updated: May 22, 2020 at 5:00 PM 

On March 20, 2020, the City of Culver City issued a “Safer at Home” Public Order to further combat the spread of coronavirus (COVID-19). The order requires all residents to stay inside their residences, and immediately limit all movement outside of their homes beyond what is absolutely necessary to take care of essential needs, and that non-essential businesses must cease operations that require in-person attendance by workers at a workplace. Since then, 12 supplements to the Public Order have been signed. The "Safer at Home" Public Order is in effect until further notice.The City plans to continue to modify the order over time to allow a gradual and safe re-opening in alignment with the recommendations from Public Health.

On May 14, 2020, the City Manager issued a new Public Order which allowed lower-risk businesses to re-open in Culver City.  The City also published Reopening Guidelines for re-opened lower-risk businesses

Lower-risk, Higher-risk & Essential Business Categories

The County and City categorize businesses as: (1) lower-risk businesses, (2) higher-risk businesses, and (3) essential businesses.  Each business category has different requirements. Review the City's Lower-risk, Higher-risk & Essential Business Categories document to determine your business's category.

Lower-risk Businesses (Permitted to Reopen)

Los Angeles County Requirements for Lower-risk Businesses

Lower-risk businesses must be in compliance with the conditions laid out in the applicable County Reopening Protocol checklist, which are available in the "Reopening Protocols" section of the Los Angeles County Department of Public Health webpage:

Lower-risk businesses must implement all applicable measures listed in the Reopening Protocol checklist and be prepared to explain why any measure that is not implemented is not applicable to the business.

Public Health may update and add to the Reopening Protocol checklists as additional information and resources become available, so be sure to check the Public Health webpage regularly for any updates to these documents.

State of California Requirements for Lower-risk Businesses

The State of California has posted industry specific guidance on its webpage for lower-risk businesses to follow. The goal is a safe, clean environment for workers and customers. Businesses may use effective alternative or innovative methods to build upon the guidance.

Each business should read the guidance that is relevant to its workplace, prepare a plan based on the guidance for its industry, and put it into action. 

When complete, the business can post the industry-specific checklist in its workplace to show its customers and employees that it has reduced the risk and is open for business.

Before reopening, all facilities must:

  1. Perform a detailed risk assessment and implement a site-specific protection plan
  2. Train employees on how to limit the spread of COVID-19, including how to screen themselves for symptoms and stay home if they have them
  3. Implement individual control measures and screenings
  4. Implement disinfecting protocols
  5. Implement physical distancing guidelines

More information is available on the State's webpage.

City of Culver City Requirements for Lower-risk Businesses

Lower-risk businesses are required to adhere to the following guidelines:

All Lower-Risk Retailers Open for Pick-up Only

  • Avoid direct hand-off of merchandise, when possible.
  • Schedule pick-ups, if feasible, and create protocols to alert staff to a customer’s arrival (such as by text, call, or email).
  • Display a door or sideway (A-frame) sign immediately in front of business frontage and/or parking spaces with the services available (e.g., takeout, curbside pick-up), instructions for pick-up, and hours of operation. Signs must not obstruct pedestrians’ passing.
  • Everyone who can carry out their work duties from home shall be directed to do so.
  • All employees have been told not to come to work if sick and to follow Public Health guidance for self-isolation if applicable.
  • All employees who have contact with the public or other employees during their shift (s) are provided a cloth face covering. The covering is to be worn by the employee over their nose and mouth at all times during the workday when in contact or likely to come into contact with others.
  • Customers may not enter the store for any reason. Employee restrooms are not available for customer use.
  • All payment portals, pens, and styluses are disinfected after each use by a different person.
  • Routinely clean and disinfect surfaces and equipment with Environmental Protection Agency-approved cleaning chemicals.
  • Follow all industry specific health and safety guidelines from the Los Angeles County Department of Public Health.

Curbside Pick-up from the Public Right of Way (e.g. street or alley)

On-street pick-up may be permitted with the following guidelines:

  • Require customers to remain in their cars and not congregate on the sidewalk.
  • Customers are also required to wear cloth face coverings when vehicle windows or doors are open.
  • Avoid direct hand-off of merchandise when possible (such as by employees placing items directly into the trunk). 

Curbside Pick-up from Interior Parking Lots (e.g. shopping center or private parking lot)

Parking stalls on private property abutting commercial frontages may be used with the owner’s permission for pick-up services with the following guidelines:

  • Pick-up parking stalls/locations may not impede driveways, parking aisles, alleys, or streets.
  • Drive-through pick-up may be permitted if does not impede driveways, parking aisles, alleys, streets, fire lanes, and does not create queuing into vehicular cross traffic or other business establishment frontages.
  • Dedicated pick-up parking stalls shall be located closest in proximity (as reasonably possible) to the structure’s/business’s entrance and may not include stalls in front of another business’s frontage.
  • Dedicated pick-up parking stalls (permanent or temporary) shall be signed/labeled as “curbside pick-up stalls”.
  • Customers are also required to wear cloth face coverings when vehicle windows or doors are open.
  • Avoid direct hand-off of merchandise when possible (such as by employees placing items directly into the trunk).

Sidewalk Pick-up (Walk-up and Bike-up Service)

Sidewalks or walkways abutting commercial frontages may be used for walk-up and bike-up pick-up services under the following guidelines: 

  • Signage at the entry and/or where customers line up notifies customers of options for and advantages of preordering and prepayment.
  • A staff person, wearing a cloth face cover is posted near the door but at least 6 feet from the nearest customers to direct customers to line up six feet apart and in the correct line, and ensure that customers and or any bicycles do not block the public right-of-way.
  • Practice sensible social distancing by maintaining six feet between co-workers, between customers and between workers and customers. Mark queuing areas and pickup lines with tape or other measures that depict minimum six-foot distances with floor tape in pickup lines along business frontage.
  • Bicycles must not impede the public right-of-way or obstruct pedestrians’ passing.

Manufacturers & Logistics Businesses

Manufacturing and logistics businesses that supply reopened essential and lower-risk retailers may resume production subject to the following guidelines:

  • Everyone who can carry out their work duties from home has been directed to do so.
  • All employees have been told not to come to work if sick, or if they are exposed to a person who has COVID-19.
  • Symptom checks are conducted before employees may enter the workspace.
  • All employees who have contact with the public or other employees during their shift (s) are provided a cloth face covering. The covering is to be worn by the employee at all times during workday when in contact or likely to come into contact with others, Employees need not wear a cloth face covering when alone in a private office or a walled cubicle.
  • All workstations/areas are separated by at least six feet.
  • Breaks are staggered to ensure that six (6) feet between employees can be maintained in breakrooms at all times.
  • Common areas and frequently touched objects on the production floor and in office and common areas are disinfected on an hourly basis during business hours using EPA approved disinfectants.
  • Workspaces and the entire facility are cleaned at least daily, with restrooms and frequently touched areas/objects cleaned more frequently
  • Follow all industry specific health and safety guidelines from the Los Angeles County Department of Public Health

Auto Dealerships—Showroom Sales

Auto Dealerships may conduct sales in the showroom and shall adhere to the following:

  • Train workers in proper hygiene practices and the use of workplace disease controls;
  • Require workers to wear cloth face coverings over their nose and mouth to prevent spread of COVID-19. Customers are also required to wear cloth face coverings when in the showroom or when interacting with dealership employees;
  • Provide a place for employees and customers to wash hands with soap and water or alcohol-based hand sanitizer containing at least 60% alcohol;
  • Routinely clean and disinfect surfaces and equipment with Environmental Protection Agency approved cleaning chemicals from List N or that have label claims against the coronavirus;
  • Practice sensible physical distancing by maintaining at least six-feet between employees, between customers, and between employees and customers;
  • Temporarily move workstations to provide at least six-feet in-between workstations;
  • Install plexiglass partitions at workstations, if feasible; and
  • Follow all industry specific health and safety guidelines from the Los Angeles County Department of Public Health. 

Essential Businesses (Always Permitted to Operate)

Essential public serving businesses, as specific by the Public Order,  may continue to operate provided they comply with all Culver City public health requirements for essential businesses (see Step 3). If you are uncertain whether you business qualifies as essential, please review the list of Essential Business Types.

Public Health Protocols for Essential Businesses

All essential businesses (any business continuing any sort of in-person business operations, where employees interact with the public, or with each other, such as grocery stores, pharmacies, restaurants offering take-out and delivery, big box stores, banks, laundromats, construction, etc.) must adhere to the public health protocols including:

Employers must provide face coverings to employees of essential business Customers must wear them if they go into essential businesses

  • Providing cloth face coverings to employees and contracted workers whose duties require close contact with other employees and/or the public (see a sampling of manufacturers selling face coverings);
  • Requiring customers to wear cloth face coverings while visiting the business;
  • Limiting the number of people who may enter into the facility at any one time to ensure that people in the facility can easily maintain, at all times, a minimum six (6) foot distance from others;
  • Designating where lines may form at a facility, marking six (6) foot increments at a minimum, establishing where individuals should stand to maintain adequate social distancing;
  • Providing hand sanitizer, soap and water, or effective disinfectant at or near the entrance of the facility and in other appropriate areas for use by the public and employees;
  • Posting a sign in a conspicuous place at all public entries that instructs members of the public to not enter if they are experiencing symptoms of respiratory illness, including fever or cough, and to maintain social distancing from one another;
  • Regularly disinfecting high-touch surfaces, including and not limited to, all payment portals, pens, and styluses after each use. Businesses engaged in essential activities and essential infrastructure are encouraged to offer touch-less payment mechanisms, if feasible;
  • Adhering to communicable disease control recommendations provided by the Los Angeles County Department of Public Health, including guidance for cleaning and disinfecting the site.

Essential Businesses Must Complete and Post the Social Distancing Protocol Document by April 15

All essential businesses must complete the Social Distancing Protocol form provided by the Los Angeles County Department of Public Health. The form must be completed, provided to each employee, and posted at or near the entrance to the facility so that it is easily viewable by the public and employees, by 11:59 p.m. on Wednesday, April 15, 2020.

Higher-risk Businesses (Not Permitted to Reopen)

Higher-risk businesses, such a gyms, body-art, massage, bars, nightclubs, bowling alleys, hair and nail salons, are locations where frequent and prolonged person to person contacts are likely to occur.  Higher-risk businesses must remain closed. Dinning-in at restaurants remains prohibited. Higher-risk businesses must adhere to the County of Los Angeles Public Health Officer’s Safer at Home Order as well as the City’s Public Orders.

Higher-risk businesses are permitted to conduct minimum basic operations including inventory, security, custodial services, payroll and employee benefits processing, and any reasonable activity designed to maximize the ability for employees to work remotely from their homes.  Higher-risk businesses conducting minimum basic operations must comply with all Culver City Public Health Requirements for Non-Essential Businesses (see Step 2).

Commercial Evictions due to COVID-19 Prohibited

On March 20, 2020, the City Manager issued a Public Order that landlords may not evict a commercial tenant if the tenant is able to show inability to pay rent due to circumstances related to the COVID-19 pandemic.  On March 26, 2020 the City Council adopted an urgency ordinance confirming the March 20th Order.  On March 27, 2020 the City issued additional rules with details about the commercial eviction moratorium. On April 7, 2020, the City Manager issued a Fifth Supplement to Public Order extending the Commercial Tenant Eviction Moratorium through 11:59 p.m. on May 31, 2020. On April 27th, 2020, the City Council directed the City Manager to extend the period after the expiration of the commercial eviction moratorium to pay all back rent (the “grace period”) from six months to twelve months.  On April 28, 2020, the City Manager issued an Eighth Supplement to Public Order, consistent with the City Council’s April 27th direction, extending the grace period from six months to twelve months. 

On May 19, 2020, the City Manager issued the 12th Supplement to Public Order, consistent with the direction given by City Council at the May 18th City Council meeting.  It (1) extends the Residential Tenant and Commercial Tenant Eviction Moratoria (CTEM) to August 31, 2020 or the end of the Local Emergency, whichever occurs earlier; (2) excludes from the CTEM multi-national companies, publicly traded companies, or companies that employ 200 or more employees; and (3) reduces the grace period for the repayment of Back Rent from 12 months to 6 months for commercial tenants that have 10 or more, but less than 200, employees.

 Evidence of the inability to pay rent due to COVID-19 include one or more of the following:

  • Loss of income due to a COVID-19 related workplace closure;
  • Child care expenditures due to school closures;
  • Health care expenses related to being ill with COVID-19;
  • Expenses or loss of income due to caring for a member of the tenant’s household who is ill with COVID-19; or
  • Reasonable expenditures that stem from government-ordered emergency measures.

Tenants will have twelve months following the expiration of the local emergency period to pay back any back due rent.

If rent payments are late due to any of the above COVID-19 related circumstances, landlords may not charge, or use the eviction process to recover, late fees or charges.

For more information regarding the commercial tenant eviction moratorium, please review frequently asked questions. To report a violation of the above ordinance, please email Alice Prasad in the City’s Economic Development Division or call her at (310) 253-5704.  You may also read the Rules and Implementation Measures Regarding Commercial Tenant Eviction Moratorium.

How the City is Helping Businesses

The City recognizes that small businesses are vital to our community. Among other actions the City has taken to assist businesses, the City has issued a moratorium on commercial tenant evictions, deferred submission of Culver City business taxes until June 1, 2020, relaxed restrictions on outdoor business signage, waived fees on all parking meters for the first 15 minutes, waived outdoor dining and valet parking license fees, and other actions. Read more online about the various steps the City has taken to assist businesses through the COVID-19 crisis. The City thanks all businesses for their cooperation with the “Safer at Home” public order and their volunteer efforts

Restaurant Map

In order to connect residents with open Culver City restaurants and grocery stores, the City has created a restaurant & grocery store availability map, which you can find on the City’s resident COVID-19 information page

If you are a restaurant owner/manager and would like your business to appear on this map, please sign up here to add your restaurant to the map. You will be able to include information such as hours, location and services offered.

Requirements for Construction Sites

Construction is considered an essential business.  As such, construction sites must operate in compliance with the public health protocols for essential businesses, listed above, including wearing face coverings and completing and posting the social distancing protocol document. Failure to comply with the City’s guidance may result in withheld inspections or shutting down the construction site until corrected. Complaints about construction activity not adhering to the guidelines should be made via email or by phone to the City’s Coronavirus Hotline at (310) 253-6890. 

Weekly COVID-19 Business Roundtable 

Every Monday from 2:30 PM- 3:30 PM 

Brought to you by the City of Culver City and the Culver City Chamber of Commerce

Join Zoom Meeting 
Meeting ID: 447 945 9054, Password: 60001260 or Dial In: 6699006833

Business Resources

The City is also actively monitoring programs and resources available through the federal, state and county governments to assist small business and employers navigate this economic disruption. We will continue to update this information as more details regarding the Federal economic stimulus plan are rolled out. Below is a list of helpful resources. 

If you have any questions about any of the programs above, please contact the City's Business Hotline at (310) 253-5765.

Employment/Job Resources