At the Parks, Recreation and Community Services (PRCS) Department, we understand that “life happens.” Sometimes, you may need a refund for the PRCS rentals you booked. Or, you may be unable to attend the programs and/or activities you planned. The information here lets you know how to apply for a refund when needed.
Please read the guidelines below for the area you are seeking a refund. If your request meets the parameters listed below, please fill out this request form. Or, use the "Request Your Refund Here!" button to the right or below the guidelines. Either way, your request will be routed to the correct staff person for approval and processing.
Please note: All refunds must be requested in writing. Refunds will be issued either in the form of a check, an account credit, or a refund back to the credit card of purchase and may take 2 to 6 weeks to process. Credit card transactions can take 2 to 5 days.
Full refunds will be extended any time a program, activity or rental is cancelled by the City. In these cases, there will be no need to submit a refund request form. The City will automatically process the refund.
These guidelines apply to refunds requested for our outdoor spaces including but not limited to the plunge, sports fields, picnic areas and shelters.
These guidelines apply to refunds requested for our park building and/or room rentals.
Thank you for submitting your refund request!
If you have any questions please feel free to email us.
Request Your Refund Here!
Email the PRCS Department or call us at (310) 253-6650.
Check out what Culver City is offering!
There may be times when our parks, park amenities and facilities are subject to temporary closures due to weather conditions, maintenance, failures of participants to follow COVID-19 guidelines and/or other reasons. We advise you to check the PRCS Department homepage for temporary closure notifications when planning activities.