These guidelines apply to refunds requested for our outdoor spaces including but not limited to the plunge, sports fields, picnic areas and shelters.
- There will be no refunds for any cancellations or rescheduling of a rental without 7 days’ notice.
- Refunds requested at least 7 days prior to the rental will be granted a refund less a 15% processing fee.
Rescheduling an Outdoor Rental Guidelines:
- Location/date/time changes can be made up to 7 days prior to rental for an additional 15% processing fee.
- The new rental must be booked at the time of cancellation of the original rental.
- The rescheduled rental must take place within 90 days of the original reservation date.
- There will only be one rescheduling allowed per rental.
- Refunds will not be granted in the event the rescheduled rental is cancelled.