Culver City Mobile Crisis Team (MCT)

Mobile Crisis Team stands in front of white van

The Mobile Crisis Team (MCT) provides non-emergency mental health care and support to members of the Culver City community by responding to mental health crises and providing necessary support, referrals, and transport. You can reach the MCT to request a field response or for a consultation, by calling their direct line, (310) 253-5770.

All services are provided at no personal cost

The Mobile Crisis Team includes:

  • Mental health specialists

  • Clinicians

  • Case managers

What is a mental health crisis?

The Mobile Crisis Team is designed to respond to non-emergency calls pertaining to mental health. Mental health crises include difficult and destabilizing situations such as depression, anxiety, grief, bullying, substance use, psychological or behavioral issues related to adolescent aging, and more. The MCT also facilitates relevant referrals to housing and homeless services

The MCT provides care to individuals of all ages, and care is provided only to those that voluntarily request it, and are willing to receive it. Any action(s) that become a physical safety concern or life-threatening are beyond the MCT’s mission and services.

How does the Mobile Crisis Team help?

The team travels in an unmarked mobile service van to assess an individual’s mental health condition in privacy. Once they meet with and assess the person in need, the team connects them to helpful resources and support.

Examples of resources and support may include:

  • Mental health treatment

  • Food

  • Shelter

  • Substance use treatment

Connect with the Mobile Crisis Team

Direct Phone Line: (310) 253-5770

Hours of Operation: Monday - Friday, 10 AM - 6 PM

You may also connect with the MCT by dialing 911 and selecting non-emergency.

Local Resources

Southern California Hospital
3828 Delmas Terrace, Culver City, CA, 90232
Phone: (310) 836-7000

Marina Del Rey Hospital
4650 Lincoln Blvd, Mindanao Way Entrance, Marina Del Rey, CA, 90292
Phone: (310) 823-8911

Exodus Mental Health Urgent Care Center
11444 West Washington Blvd, Suite D, Los Angeles, CA, 90066
Phone: (310) 253-9494

Didi Hirsch Mental Health Services
4760 South Sepulveda Blvd, Culver City, CA, 90230
Phone: (310) 390-6612

Alcott Center for Mental Health Services
10549 Jefferson Blvd, Culver City, CA, 90230
Phone: (310) 785-2121


Nationwide/County Resources

988 Suicide and Crisis Lifeline
Free and confidential support & crisis counseling
Call or text 24/7 helpline: 988

LA County Department of Mental Health (LACDMH) ACCESS Center
Crisis evaluations, information, and referrals
Call the 24/7 helpline: (800) 854-7771

211 LA County
LA County information/referrals hub
Health, human, and social services
Call 24/7 helpline: 211

Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline
(800) 662-4357, 24/7 free confidential support
Information and treatment referrals

National Alliance on Mental Illness (NAMI)
(800) 950-6264 or Text FRIEND to 62640
Monday-Friday, 7 AM - 7 PM

CA Youth Crisis Line
Call/Text/Chat: (800) 843-5200
Crisis intervention counseling and resources


Frequently Asked Questions

Q: Is the MCT law enforcement? 

A: No, the Mobile Crisis Team is not law enforcement. However, the team may be requested to respond to calls with Police and Fire Department personnel as many crisis calls start with a call to 911. You can reach the MCT to request a field response or for a consultation, by calling their direct line, (310) 253-5770.

Q: Is there a cost for MCT services? Will I receive a bill for services or transportation?

A: The MCT is a service provided by Culver City to all residents at no personal cost. No individual will receive a bill for services provided by the MCT. 

Q: Do I have to have any information ready when I call the MCT?

A: Yes. When calling MCT, please be ready to provide the following: Basic demographics including person’s name, DOB, gender, ethnicity, and a description. Please also provide addresses, phone numbers, and contact information of the caller and the individual in crisis. MCT will also ask about the nature of the crisis, and explore medical and psychiatric history, diagnoses, medications, substance use, prior or current violent behavior, and weapons/access to weapons.

Q: Who is on the MCT? 

A: The MCT includes mental health specialists, clinicians, and case managers. These mental health professionals and paraprofessionals provide direct assistance and referrals to resources as needed. 

Q: What happens after I call the MCT? 

A: After receiving your call, the MCT will travel in an unmarked mobile service van to an individual’s location in order to assess the person in need. Once they meet with and evaluate the individual, the team will connect them to appropriate mental health resources and support. 

Q: How long will MCT take to respond?

A: Response times vary and are dependent on the number of calls pending. The MCT aims to respond in the field within 1 hour of the crisis response request.

Q: What happens if I call the MCT and then decide I don’t want help? 

A: If at any point the person no longer desires services, so long as they are physically safe and not endangering themselves or others, the MCT will leave. If a person’s physical safety or the safety of those around them is at risk, then MCT may have to request the presence of law enforcement in order to protect their safety, and the safety of the Culver City community. 

Q: Does the MCT provide housing? 

A: No. The MCT’s primary role is to respond to mental health crises in the community, and to provide referrals to the Culver City Department of Housing and Human Services. However, MCT may refer those in need of housing resources and programs, including opportunities for interim and permanent housing. 

Q: Who does the MCT help? Can a child call the MCT? 

A: The MCT responds to Culver City individuals of all ages, including school-aged young people and the elderly. 

Q: Do the teams provide services in languages other than English?

A: Most services are provided in English, but MCT staff have the ability to access interpretation services. 

Q: What type of service referrals might an individual receive through MCT? What type of follow up care does MCT provide?

A: MCT provides referrals for inpatient/outpatient mental health care, including psychotherapy, psychiatric medication evaluations, and substance use treatment. Other referrals include medical, food, shelter, and government programs/assistance.